Terms of Service

Acceptance of Terms

By accessing or using ToTextly, you agree to these Terms of Service. If you do not agree, do not use the service. You are responsible for ensuring that your use is permitted where you live and that you have the legal capacity to accept these terms.

Description of Service

ToTextly helps users retrieve available captions and generate transcripts from supported public YouTube, TikTok, Instagram, and Facebook videos. When a transcript is available, you may read it, copy it, or download it in the formats offered on the result page. Some videos, languages, formats, or platform features may be unavailable.

YouTube caption extraction is currently provided without a credit charge. ToTextly plans to offer transcription for supported TikTok, Instagram, and Facebook videos through prepaid digital credits. Credit purchases and paid transcription are not yet open, and the pricing page clearly identifies their current availability.

Acceptable Use

You agree not to use ToTextly to:

• break applicable laws or facilitate unlawful activity;
• infringe copyright, privacy, contractual, or other rights;
• bypass access controls, platform restrictions, private-video protections, regional controls, or technical safeguards;
• conduct abusive or unauthorized automated collection, bulk scraping, or request activity that places unreasonable load on the site or its providers; or
• interfere with, probe, disrupt, reverse engineer, or attempt to gain unauthorized access to the website, API, infrastructure, or provider connections.

We may restrict access when reasonably necessary to protect the service, users, providers, or third parties.

Transcript and Content Accuracy

Transcripts are based on subtitle and caption data made available through third-party platforms and services. They may contain spelling errors, missing passages, incorrect speaker wording, punctuation problems, or timing differences. Availability and quality can change without notice. ToTextly does not guarantee that a transcript is complete, current, or accurate. Verify important quotations, names, figures, instructions, and timestamps against the original video before relying on them.

Copyright and Third-Party Content

You are responsible for determining whether you have permission or another lawful basis to copy, download, publish, translate, edit, distribute, or otherwise use transcript content. Underlying video, audio, captions, and related content may be protected by copyright or other rights belonging to their respective owners. ToTextly does not grant you ownership of, or a license to, the underlying video or third-party content merely because the tool can display or export a transcript.

Intellectual Property

The ToTextly name, site design, software, and original site content are protected by applicable intellectual property laws. These terms permit you to use the service as provided; they do not transfer our rights in the website, branding, or software. Third-party names, trademarks, and content remain the property of their respective owners.

Credits and successful delivery

When payments become available, credits will be sold as one-time prepaid purchases. They are not subscriptions and do not renew automatically. The price, number of credits, any validity terms, and any request-specific credit cost will be disclosed before a purchase or charge applies.

A standard social-media transcription is currently planned to deduct a credit only when the transcript is successfully delivered. A request that fails before delivery should not retain the standard usage charge. If a temporary reservation is made while a request is processed, it should be restored after a failed request. Some processing methods may have a different credit cost; any such cost will be shown before that method is enabled for users.

Service Availability

We may maintain, update, limit, suspend, or discontinue features. Results depend on third-party platforms, data providers, hosting, networks, and video availability, so uninterrupted access is not guaranteed. A provider change, rate limit, outage, removed caption track, or restricted video may prevent a request from completing.

Billing and Refunds

ToTextly does not currently accept payment for credits. The pricing shown on the site is presented for review while checkout remains unavailable; a disabled purchase button does not create an order or payment obligation.

When payment opens, purchases will be one-time credit purchases with no subscription and no automatic renewal. Refund eligibility and review will follow our Refund Policy, applicable consumer rights, and the circumstances of the order, credit use, duplicate payment, failed delivery, or service problem.

Independent third-party service

ToTextly is an independent service and is not sponsored, endorsed, operated by, or officially affiliated with YouTube, TikTok, Instagram, or Facebook. Those platforms and other providers may change access, content, interfaces, or availability at any time. Their names and trademarks belong to their respective owners.

Limitation of Liability

ToTextly is provided on an “as is” and “as available” basis to the extent permitted by applicable law. We disclaim warranties that cannot reasonably be inferred from these terms, including warranties of uninterrupted operation, fitness for a particular purpose, and transcript accuracy. To the extent permitted by law, ToTextly and its operators will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of or inability to use the service. Nothing in these terms excludes liability that cannot lawfully be excluded or limited.

Changes to These Terms

We may update these terms when the service, providers, or legal requirements change. The updated version will appear on this page with a revised date. Continued use after an update means you accept the revised terms to the extent allowed by law.

Applicable Law

These Terms are subject to applicable laws and regulations. Nothing in them removes consumer or other statutory rights that cannot be waived under the laws that apply to you.

Contact

Questions about these terms can be sent to support@totextly.com.